Emergency Numbers & Access
Call 116 for ambulance or 112 for general emergency. HNSM is the only hospital — Carrer dels Escalls. Mountain rescue: 112. For complex cases: transfer to Barcelona or Toulouse. Staff speak Catalan, Spanish, French, and some English.
Response time: 5-15 minutes anywhere in the country. Country is small (valleys along one main road). Mountain rescue response depends on conditions and location.
Cost: HNSM ER: €40-80 (CASS reimburses 75% for residents). Uninsured visitors: €100-400+. Mountain rescue: free (state-funded Servei de Rescat de Muntanya). Helicopter evacuation to Spain/France: €5,000-15,000+ without insurance.
Healthcare System
Andorra (population ~80,000, area 468 km²) has a single hospital: Hospital Nostra Senyora de Meritxell (HNSM) in Escaldes-Engordany — modern, well-equipped for its size, handling emergencies, surgery, maternity, and general specialist care. For complex tertiary care (neurosurgery, cardiac surgery, organ transplants), patients transfer to Barcelona (Hospital de la Santa Creu i Sant Pau, Hospital Clínic — 2.5 hours) or Toulouse (CHU de Toulouse — 3 hours). Andorra's economy is heavily tourism-dependent (skiing, hiking, duty-free shopping) — the healthcare system handles significant seasonal tourist influx. The CASS reimburses 75% of medical costs for residents. Andorra is NOT in the EU, EEA, or Schengen — EHIC is not valid, though bilateral agreements with France and Spain cover emergency situations for their citizens. Ski injuries are the main tourist health issue — mountain rescue (Servei de Rescat de Muntanya) is well-organised.
Designed for: Andorran residents with CASS coverage. Visitors need travel insurance — EHIC NOT valid (Andorra is not in EU/EEA). Bilateral agreements with France and Spain for emergency care.
GP Access & Costs
Free choice of doctor. Walk-in and appointment-based. Pay upfront (CASS reimburses 75% for residents). Visitors pay full price and claim from travel insurance. Multiple GP and specialist practices throughout the valleys.
Typical wait: GP: same-day to 1 day. Specialist at HNSM: 1-2 weeks. Private specialist: 1-5 days.
Availability: Good throughout the valleys (Andorra la Vella, Escaldes-Engordany, Encamp, Canillo, La Massana, Ordino, Sant Julià). Ski resort medical centres operate during winter season.
GP Visit
GP: €30-60
Private GP
€30-60 per consultation
ER Without Insurance
€100-400+ per ER visit
Medication
Medications available at pharmacies (farmàcia). Prices competitive due to Andorra's low-tax regime. Good stock for a small country.
Pharmacy & Medication
Hours: Mon-Sat 9am-1pm, 3:30pm-8pm. Farmàcia de guàrdia (duty pharmacy) rotation for after-hours — posted on all pharmacy doors and in newspapers.
OTC: Good range. Standard European OTC medications available. Prices often lower than France/Spain due to tax advantages.
Controlled substances: Carry prescriptions and doctor's letters. Regulations broadly follow French/Spanish standards.
Practical Tips
- Hospital Nostra Senyora de Meritxell is your only hospital option — Escaldes-Engordany
- Buy travel insurance AND ski insurance before visiting — EHIC is NOT valid
- Mountain rescue: call 112 — response is good but conditions can delay rescue
- For complex medical needs: Barcelona (2.5h) or Toulouse (3h) are the referral centres
- Pharmacies are well-stocked and competitively priced
- Spanish or French will get you through any medical situation — English is a bonus, not guaranteed
Who can get care in Andorra?
Emergency care for anyone
Emergency departments in Andorra treat everyone regardless of residency or insurance status. Charges can still apply afterwards.
Public system for visitors
The public system does not cover visitors, so care is paid privately or through insurance.
Seeing a Doctor as a visitor
Free choice of doctor. Walk-in and appointment-based. Pay upfront (CASS reimburses 75% for residents). Visitors pay full price and claim from travel insurance. Multiple GP and specialist practices throughout the valleys. Typical cost: GP: €30-60. Specialist: €50-100. Dental: €30-70. Ski injury assessment: €50-100. All paid upfront — CASS reimburses 75% for insured residents. Typical wait: GP: same-day to 1 day. Specialist at HNSM: 1-2 weeks. Private specialist: 1-5 days.
Insurance needed for entry or visa
Not a formal entry requirement, but medical cover is strongly recommended. Emergency care without cover: €100-400+ per ER visit.
Documents worth having ready
- Passport/ID
- Travel insurance (EHIC NOT valid — Andorra is not in EU/EEA)
- Prescriptions
- Ski insurance if skiing (separate from standard travel insurance)
- French or Spanish citizens: bilateral agreement documents for emergency care
Local contacts in Andorra
Emergency services
116 (ambulance) / 112 (general emergency) / 118 (fire — Bombers d'Andorra) / 110 (police)
Call 116 for ambulance or 112 for general emergency. HNSM is the only hospital — Carrer dels Escalls. Mountain rescue: 112. For complex cases: transfer to Barcelona or Toulouse. Staff speak Catalan, Spanish, French, and some English.
Pharmacies
Mon-Sat 9am-1pm, 3:30pm-8pm. Farmàcia de guàrdia (duty pharmacy) rotation for after-hours — posted on all pharmacy doors and in newspapers.
Good range. Standard European OTC medications available. Prices often lower than France/Spain due to tax advantages.
What is the emergency number in Andorra?
116 (ambulance) or 112 (general emergency) or 118 (fire — Bombers d'Andorra) or 110 (police) in Andorra. Call 116 for ambulance or 112 for general emergency. HNSM is the only hospital — Carrer dels Escalls. Mountain rescue: 112. For complex cases: transfer to Barcelona or Toulouse. Staff speak Catalan, Spanish, French, and some English.
How much does a Doctor visit cost in Andorra?
GP: €30-60. Specialist: €50-100. Dental: €30-70. Ski injury assessment: €50-100. All paid upfront — CASS reimburses 75% for insured residents. Private consultations: €30-60 per consultation.
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Sources: CASS Andorra, Hospital Nostra Senyora de Meritxell, Government of Andorra Ministry of Health
Last reviewed: March 2026 by ViscaCare
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