Talk in your own language
Speak or type naturally. Mia replies in the language you use and can prepare an English summary for a Doctor.
Ask Mia by ViscaCare
Your multilingual digital health companion
Ask Mia helps ViscaCare members organise health information, understand healthcare systems and prepare for an online Doctor appointment - by text or voice, in the language that feels most natural.
What Mia can help with
Mia works with information a member chooses to provide and keeps the next useful step clear.
Prepare for an appointment
Organise what has been happening, relevant history and questions into a concise Doctor Summary you control.
Understand uploaded information
Ask for accessible explanations of results or healthcare information you choose to share with Mia.
Bring information together
Where supported, Mia can use the records, meal information and Apple Health or Google Health data you permit.
A clearer handover to a Doctor
Mia can help a member create a structured English Doctor Summary from a conversation in another language. Where supported, the member can add that summary to the ViscaCare booking process so the online Doctor receives clearer context before the appointment.
Private and member-controlled
Members choose what to share with Mia and what to include in a Doctor Summary. Ask Mia conversations are not shared with an employer. Health information is handled under ViscaCare's privacy and security controls.
Read the Privacy PolicyWhat Mia does not do
Ask Mia offers general guidance and healthcare system information, not medical advice or diagnosis. Mia does not replace a Doctor, prescribe treatment or provide emergency medical care. In an emergency, call 112 or 999 in Ireland, 999 in the United Kingdom, or the local emergency number when travelling.
Common questions
What is Ask Mia?
Ask Mia is ViscaCare's multilingual digital health companion. It helps members organise health information, understand healthcare systems and prepare clearly for a Doctor appointment.
Can I speak to Mia in my own language?
Yes. Members can type or speak naturally in their preferred language. Mia can help turn the information they choose to share into a structured English Doctor Summary.
Can Mia diagnose a medical condition?
No. Ask Mia offers general guidance and healthcare system information, not medical advice or diagnosis. Medical advice and prescriptions come from suitably registered Doctors through ViscaCare's clinical partner.
Does Mia replace a Doctor?
No. Mia helps members prepare, organise and communicate. A Doctor is responsible for clinical assessment, diagnosis, treatment and prescriptions where clinically appropriate.
What should I do in an emergency?
Do not use Ask Mia for emergency care. Call 112 or 999 in Ireland, or 999 in the United Kingdom, or use the local emergency number when travelling.