How can we help?
We're a real team, not a chatbot. Reach us by email and we'll get back to you — usually within one working day.
General support
Membership, appointments, wearables, Ask Mia, or anything else.
Iain@viscacare.comAccount & billing
Subscriptions, payments, invoices, refunds and plan changes.
accounts@gewardz.comComplaints
Tell us where we fell short and we will put it right.
complaints@viscacare.comPrivacy & data
Requests about your health record, data export or deletion.
privacy@viscacare.comOr find your answer
We aim to reply within one working day (Mon–Fri). For anything urgent while travelling, please use the emergency numbers for your destination in our healthcare guides.